We stand behind the quality of our trucks, each and every model
GENUINE PARTS, ULTIMATE PEACE OF MIND
Like the reliability of a trusted handshake, Mack Genuine Parts and Mack authorised workshops
go hand in hand. If a Mack workshop installs genuine parts in your vehicle, we’ll double the
warranty from 12 months to 24 months / 500,000km* and cover the labour. If the part should fail,
we’ll also cover consequential damages. This guarantee ensures peak performance on the road
and also saves you time, money and worry down the road. How’s that for added value?
FITTED BY EXPERTS
There’s more to a genuine part than just the part itself. When you have a part fitted in a Mack
workshop it’s fitted by a top-class technical expert who knows your truck inside-out.
THE RIGHT PART FOR YOUR TRUCK
Mack Genuine Parts are designed to work perfectly with the rest of your truck. No cheap
imitation is ever going to fit seamlessly and work perfectly like a genuine part.
IF IT BREAKS, IT’S OUR PROBLEM
If you fit all-Mack parts and one of them causes you a problem, you know exactly where
to take your truck. We believe in the quality of our products and we take full responsibility
for them. With Mack Genuine Parts, there’s no arguing about “who’s going to fix it?”
Buying imitation parts is false economy, because any savings will be swallowed up by a single
breakdown. Is it worth risking your reputation to make a saving on what amounts to only 6%
of your operational cost? If you respect your Mack, you’ll show it by using genuine parts.
BUYING OVER THE PARTS COUNTER?
If you are buying a genuine Mack part over the counter at a Mack dealership, our genuine Mack parts come with a 12 month warranty.
*Limitations apply: 2 years (24 months) / 500,000km. Warranty excludes wear and tear items and batteries. Applicable only on Genuine Mack Truck Parts, where the part is purchased and installed by an authorised Mack Trucks workshop. Vendor parts are not included. Warranty does not include roadside assist/towing.